Shipping policy
Last Updated: June 2026
Welcome to LiveWell. We are committed to delivering your orders safely and on time.
Processing Time
All orders are processed within 1–3 business days after order confirmation.
Shipping Time
Orders are typically delivered within 4–7 business days, depending on the customer’s location and courier availability.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a tracking ID via email, SMS, or WhatsApp (where applicable).
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
* Weather conditions
* Public holidays
* Courier partner issues
* Remote delivery locations
* Unforeseen circumstances beyond our control
Incorrect Address
Customers are responsible for providing accurate shipping details. LiveWell will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Failed Deliveries & RTO
If an order is returned due to:
* Incorrect address
* Customer unavailable
* Customer refusing delivery
The order may be canceled, and any refund will be processed according to our Refund Policy.
Damaged or Missing Items
If you receive a damaged product or if any item is missing, please contact us within 48 hours of delivery with supporting photos.
Contact Us
For shipping-related queries, contact us:
Email: livenwell.in@gmail.com
Website: livenwell.in